You can contact us by mail at 3801 Chalk Butte Road, Cut Bank, MT 59427 USA, by email at firstname.lastname@example.org or by telephone at 1-800-571-6343.
Personally Identifiable Information
We do not and will not sell your personal information to third-parties or other companies. We collect and store information for various uses depending on how you interact with our site. We store this information indefinitely.
Acquired or Necessary Content
The information below is automatically detected or provided by you to utilize the full functionality of our services.
User Type Information Collected Why We Collect It
Site Visitor IP Address Internal & External Troubleshooting
Customer First & Last Name Order Fulfillment, Analytics
Customer Email Address Order Confirmation & Tracking, Remarketing, Support, Product Designer
Customer Phone Number Order Fulfillment
Customer Billing Information Order Fulfillment
Customer Shipping Information Order Fulfillment
Customer Device Data Fraud Detection
Customer Chat Logs Support
Other information is voluntarily provided by you to access non-essential functions of the site. This includes your name and email address for submissions to the following sections: Customer Ideas, Product Reviews, Testimonials, Forum, Support, and other areas where users may voluntarily submit information. This information is used to email reward codes, provide support, curate content, and attribute your submitted content to the public name or nickname you specify during creation. It does not expire.
If you create or upload a design through the section of the Site dedicated to Custom Printing, or by using Product Designer, or by using templates available on the Site, we collect the Personal Information you may use to customize the product, such as the name of your business, your address, or phone number. It does not expire.
How We Secure It
All of the communication between site users and signpostcanada.com is transmitted over an HTTPS connection. Our servers are PCI-compliant for the safe storage of payment information. In addition, sensitive information is encrypted and stored in a secure data center.
How To Access, Update, Or Delete Your Personal Information
If you have an signpostcanada.com account, visit the Privacy Settings section to request a copy of your personal information and/or ask us to delete it. For non-account holders or to speak with a customer service representative regarding this request, please call 1-800-332-6824. You will need to confirm your identity via a two-factor authentication email before requests are processed.
Within My Account, you are also able to unsubscribe from promotional emails or special offers and update any personal details including your contact, billing, and shipping information.
No personally identifiable information gathered through registration, checkout, or support inquiries will be sold to others for marketing purposes. There may be cases where it's necessary to share this data with our affiliates, partners, and other third-parties for the purposes of order fulfillment or providing chat support.
In order to process your credit card and complete your purchase, we securely transfer your information to our payment processor for authorization and approval. Additionally, we may use third-party companies to perform various functions including order fulfillment, package delivery, postal and e-mail delivery, data analysis, and credit processing. The third parties we use for these purposes have limited access to your personal information and are not permitted to use it for other purposes.
We may also use your personal information where necessary to abide by applicable laws and legal obligations including complying with a judicial proceeding, court order, or legal process.
Non-personally identifiable information may be shared with organizations for ad targeting and analytics services. These companies include:
Google provides advertising services, delivers organic and paid analytics, and conducts customer reviews
Microsoft delivers advertising reporting
Yahoo delivers advertising reporting
BizRate conducts customer reviews
SiteSpect enables A/B testing
Facebook provides advertising services and reporting
Pinterest delivers advertising reporting
Twitter provides advertising services and reporting
Cloudflare offers site optimization services
Amazon provides advertising services and reporting
Intercom enables live chat and automated chat bot services
Certain cookies are required for the functionality of the website. Some features or actions, such as the checkout process, cannot be completed without the use of such cookies.
To create a meaningful user experience, sections of the site may include your name, recently viewed products, applied preferences, and more. We also utilize your shopping history to deliver personalized ads across other websites and platforms.
Do Not Track Signals or Similar Mechanisms
West Polaris Inc. respects and supports the "Do Not Track" setting available within some browsers. If you have this feature enabled, we will not collect information as it pertains to browsing habits and marketing preferences.
We want to ensure you understand and are comfortable with our use and disclosure of your personal information. You can opt out of our data sharing at any time.